Digital stamp cards, without an app

A digital stamp card is a loyalty card that lives on the customer’s phone instead of in their wallet. With The Usual the customer taps their phone on a small stand at the counter and the card opens in their browser. There is nothing to download.
The Usual stand: a small counter stand that customers tap their phone on.

How a stamp happens

The customer taps the stand. The card opens and the stamp lands. iPhone XS or newer works, and so do Android phones with NFC turned on. The first time, the customer types a first name and a mobile number to start their card. After that, a tap is all it takes.

If a phone cannot tap

Your counter poster has a QR code. The customer scans it to join and opens the same card, and you add their stamp by hand from your dashboard. It is slower than a tap, so it suits the odd customer and not the whole queue.

How a reward is paid out

When the card is full, the customer presses Use reward and a code appears. Your staff type that code into your dashboard and hand over the reward.

What the shop sets

The name, the reward, the colour, the stamp icon and how many stamps fill the card. You can change any of it later, and you never reprint anything.

What it does not do

It does not connect to your till or EFTPOS, and it never touches a payment. Stamps are not tied to how much someone spends. There is no wallet card, no customer app and no push notifications. If you want points that follow the sale, a system built into your till will do that better.

What we keep

A first name and a mobile number, so a customer can get their card back on a new phone. No email, birthday or location, and we do not sell it or use it for advertising. Your daily numbers download as a CSV from the Numbers page.

Your shop page

Every shop gets a public page with its address, opening hours and a link to get the card. Customers can find it, and so can anyone searching for your shop by name.

Who it suits

Shops where people come back often and pay at a counter: cafés, bakeries, florists, barbers, juice bars. If your customers already carry a phone and you want them to stop carrying a card, this is the fit. If you want points that follow what each person spends, it is not.

Getting started

Send us your details and we’ll set up your hours and card with you. Your first month is free.

Price

A$49 a month per shop. The first month is free, and after that you keep going or stop. A stand is A$15, or A$20 with a custom design, both paid once. Prices include GST where it applies.

Start your free month

See how The Usual works